Case Management

Case Management For Compliance Teams

Collaborate across teams and get a full picture of your customers at all times. Reduce manual reviews with a case management platform for compliance teams.

Case Management For Compliance Teams
Defacto
Defacto
Hero
Hero
Mooncard
Mooncard
Payset
Payset
Hashflow
Hashflow
Flowdesk
Flowdesk

Measurable Results

95%

Faster KYB Processing
Turn a multi-day process into instant approvals.

100%

transparency
Get full explainability with instantly justified decisions.

120x

human speed
Process compliance cases 120 times faster than human analysts.

94%

False positive reduction
Reduce manual review workload to critical checks only.

benefits

Efficient Case Management

Increase internal efficiency

Boost productivity and reduce operational costs

  • Centralized platform for all compliance activities
  • Streamlined information collection and review processes
  • Reduced operational costs through improved productivity

Ditch back-and-forth emails

Save time and boost conversion by instantly retrieving the right data

  • Instant retrieval of authentic information and documents
  • Reduction of email threads and PDF handling
  • Faster conversion rates through streamlined processes

Reduce manual reviews

Let automated processes handle routine verification

  • End-to-end business verification automation
  • Focus on cases requiring actual manual intervention
  • Significant reduction in human errors

Enhanced Team Collaboration

Get a complete customer picture through unified data management

  • A suite of features improving cross-team collaboration
  • Complete customer visibility at all times
  • Unified view of reports, documents, and data
Laura Chaput
Laura Chaput
Head of Compliance

After evaluating multiple solutions on the market, we chose Dotfile because of its unparalleled flexibility and user-friendly platform. Dotfile has been a game-changer.

Read the full story
Read the full story
Keyrock
Liquidity Solutions Provider
Julien Fissette
Julien Fissette
Co-founder & CPO
<script src="https://fast.wistia.com/embed/medias/9583b01d3i.jsonp" async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><span class="wistia_embed wistia_async_9583b01d3i popover=true popoverContent=link videoFoam=false" style="display:inline-block;height:84;position:relative;width:150"><a href="#">Play</a></span>
Play

We were able to import in Dotfile our entire investor base from multiple funds in minutes. It is also the first time that I am able to ditch my Excel risk matrix.

Read the full story
Read the full story
Roundtable
Community-Led Investment Platform
Maria Catanea
Maria Catanea
Head of Client Onboarding

What we liked about Dotfile is that the product was much more modern than anything we had seen elsewhere.

Read the full story
Payset
Multi-Currency Account Provider
Jordane Giuly
Jordane Giuly
Co-founder
<script src="https://fast.wistia.com/embed/medias/ymy3yi6iy4.jsonp" async></script><script src="https://fast.wistia.com/assets/external/E-v1.js" async></script><span class="wistia_embed wistia_async_ymy3yi6iy4 popover=true popoverContent=link videoFoam=false" style="display:inline-block;height:84;position:relative;width:150"><a href="#">Play</a></span>
Play

When you purchase a solution like Dotfile, you are not only getting the quality of the API, of the software, or its security. You are also getting a relationship with the team. We appreciate the great responsiveness of the team, its proactivity and expertise in the matter which is at the heart of our business.

Read the full story
Read the full story
Defacto
Leader in short-term financing for SMEs
semi-circle horizontal
semi-circle vertical
full-circle
features

A Case Management Compliance Teams Love

Efficient case management

Efficient case management

  • Investigate and remediate alerts with just a few clicks
  • Review documents and reports in a centralized interface
  • Request additional information through automated workflows
Clear communication

Clear communication

  • Manage communications with stakeholders from one dashboard
  • Instantly address critical events with automated notifications
  • Track communication history and maintain complete audit trails
Holistic view 

Holistic view 

  • Get a complete case view with comprehensive dashboards
  • Access granular Cases view for detailed investigations
  • Navigate Companies and Individuals’ views for targeted reviews
Comprehensive audit trail

Comprehensive audit trail

  • Track all activities and decision points with timestamped records
  • Keep full documentation for regulatory compliance and reviews
  • Get a detailed audit of case changes, approvals, and user actions

Learn more about case management for compliance teams.

Book a demo
semi-circle horizontal
full-circle
resources

What’s new

Read our blog
Beneficial Ownership UK: Essential Guide to Ownership Data and ComplianceBeneficial Ownership UK: Essential Guide to Ownership Data and Compliance
Blog
KYB
Anna Klis
December 24, 2025
 - 
6
 min read
 - 
Lorem ipsum

Beneficial Ownership UK: Essential Guide to Ownership Data and Compliance

UK Companies House: Signals, Gaps, ActionsUK Companies House: Signals, Gaps, Actions
Webinar
Compliance
Anna Klis
December 17, 2025
 - 
 min read
 - Resource Download
 - 
Lorem ipsum

UK Companies House: Signals, Gaps, Actions

Companies House Data Quality: Critical Issues & Verification Best Practices (2026 Guide)Companies House Data Quality: Critical Issues & Verification Best Practices (2026 Guide)
Blog
Compliance
Anna Klis
December 16, 2025
 - 
5
 min read
 - 
Lorem ipsum

Companies House Data Quality: Critical Issues & Verification Best Practices (2026 Guide)

Dotfile Partners with Kyckr for Live Registry Business VerificationDotfile Partners with Kyckr for Live Registry Business Verification
News
Anna Klis
December 16, 2025
 - 
2
 min read
 - 
Lorem ipsum

Dotfile Partners with Kyckr for Live Registry Business Verification

Stablecoin Compliance UnlockedStablecoin Compliance Unlocked
Webinar
Compliance
Anna Klis
December 11, 2025
 - 
 min read
 - Resource Download
 - 
Lorem ipsum

Stablecoin Compliance Unlocked

Stablecoin Compliance: A Practical Guide for 2026Stablecoin Compliance: A Practical Guide for 2026
Blog
Compliance
Anna Klis
December 11, 2025
 - 
6
 min read
 - 
Lorem ipsum

Stablecoin Compliance: A Practical Guide for 2026